news.ycombinator.com
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I see this happen from time to time. Lately, almost all of the apps work fine on GrapheneOS. The best strategy is to keep writing the business once every two or so weeks that you can’t log in to and use the app. Don’t go too technical at first, because most of the time, the moment they hear things like “rooted” or “unofficial,” they just say your phone is the issue. To date, I was able to convince, or at least contribute to, making three apps work on GOS.
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I had the same experience. Asked in an email why an important government app won't work on GrapheneOS, first without any technical details. Got the response that it's "because security". I sent some technical details and argued that they're denying service to their most security-conscious users. 3 months later the app started to work!
Great job, man. We have to make ourselves get heard. It's a social problem after all. Technical workarounds are great and sometimes the only practical short term option, but we have to fix the social issue at the root.
I think in this case it's also them just introducing a new check that either GrapheneOS will need to work around or Paypal needs to refine. I can reproduce the issue, but it doesn't seem like it did a failed Play Integrity check at that point.
My backwards bank blocked my mobile app access after detecting Debugging was enabled in the system. Have to call them to unlock it. I could download that APK and disassembly it with an LLM in 20 minutes, but sure, a Debug mode prevents something.
Would you mind elaborating a bit on your process ? Or share a few relevant exchanges, I've no clue how to start having this discussion. That would make a great blog post