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"at a high level" is doing a lot of work. I know some companies that at a high level want to "organize the world's information" or "build the future of human connection", yet have done innumerable cruel and harmful things to society (at least in my opinion).

I agree in general, but how do you resolve the problem that people will take the output of the chatbot as authoritative even when it could possibly have errors or miss important nuance? People being lead astray with information from the government could lead to very serious consequences, up to and including imprisonment. Honest question, I had the same issue when my work wanted me to stick a chatbot in front of our HR portal and I never resolved it to my satisfaction.

I threw some legitimate questions at it today and got helpful answers in response. Someone mentioned a comparison to Obama's healthcare.gov rollout; that site had a 1% success rate during the first week it went live so it's safe to assume there have been some lessons learned since then.

Yes, but what AI powers the backend right now? Grok? Who's in charge of that and being paid for compute?

The privacy policy is actually somewhat respectable too. https://america.gov/privacy-policy I’m currently doing a deep dive on Rampart, their (allegedly) local PII filter.